With over 30 years of experience, you can count on us to provide you with made-to-measure double glazed windows for your property. At Edinburgh Glass & Glazing, we offer both domestic and commercial glazing services for customers across Edinburgh, Livingston, Musselburgh, Dalkeith and the surrounding areas of West Lothian, East Lothian and Midlothian.
Our team of expert glaziers go to great lengths to provide you with an efficient installation and repair service. From solar film glazing to installing mirrors, you can trust us to take care of all your glazing needs.
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We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.
To ensure we are able to put things right as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.
As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.
Contact tel 0131 334 6111
Write to us at: 22 Featherhall Avenue, Edinburgh EH12 7UN
Email us at: firstname.lastname@example.org
We aim to respond within 2 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.
Edinburgh Glass & Glazingis a member of Independent Network, part of Network VEKA Ltd. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. In the first instance please submit your concern online at www.inveka.co.uk, selecting “Your Guarantee” and completing the online form. Alternatively, they can be contacted by telephone on 0800 800080.